GDPR & data protection

How we handle your data

We keep this plain on purpose. Below is what personal data SearchFIT processes, why, how we protect it, and the rights you have under the GDPR. For the full detail, see our privacy policy.

What we process and why

PurposeDataLegal basis
Running your accountName, email, and login detailsPerformance of our contract with you
Tracking brand visibilityDomains, brands, and prompts you add to your workspacePerformance of our contract with you
BillingBilling contact and payment status (card data is handled by our payment provider)Contract and legal obligation
Product improvement and supportUsage analytics and support messagesOur legitimate interest in improving the service
Marketing communicationsEmail address and preferencesYour consent, which you can withdraw at any time

We do not sell your personal data. We share it only with the service providers needed to run SearchFIT (for example hosting, payments, and analytics), under agreements that require them to protect it.

Your rights

If you are in the EU or EEA, you can exercise any of these rights. Email us and we will respond within 30 days, or sooner where required.

Data processing agreement and contact

If you process personal data through SearchFIT on behalf of your own customers, we can put a data processing agreement (DPA) in place. Email our data protection officer and we will send the current DPA.

SearchFit is the data controller for the personal data described here, based in Sydney, Australia. For any privacy request or question, reach us at [email protected] or [email protected].

Request a DPA
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